Privacy Policy

Last updated: June 2026

Ashford Kent Cleaners Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard personal information when you visit ashfordkentcleaners.co.uk, request a quote, book a cleaning service or contact us.

Who we are

We are a professional cleaning company based in Ashford, Kent, United Kingdom. Company registration number 14500712. For data protection enquiries, please contact us or call 01 233 541277.

Information we collect

We may collect: your name, address, email address, telephone number, property details, booking preferences and any information you provide through our booking form or contact form. We also collect limited technical data such as IP address and browser type via analytics cookies where you have consented.

How we use your information

We use personal data to provide quotes, schedule and deliver cleaning services, communicate about appointments, process payments where applicable, improve our website and comply with legal obligations. We do not sell your personal data.

Legal basis (UK GDPR)

We process data on the basis of contract (to deliver services you request), legitimate interests (to operate and improve our business) and consent (for marketing communications and non-essential cookies, where required).

Data retention

We retain personal data only as long as necessary for the purposes above, including reasonable record-keeping for accounting and dispute resolution.

Your rights

Under UK data protection law you have rights including access, rectification, erasure, restriction, objection and data portability. You may also lodge a complaint with the Information Commissioner’s Office (ICO). To exercise your rights, get in touch.

Cookies

Our website may use essential and analytics cookies. You can manage cookie preferences through your browser settings.

Third parties

We may share data with trusted service providers (e.g. form processors, payment providers, hosting) solely to operate our business. They are required to protect your data.

See also our Terms & Conditions.